FAQ
Check out our Frequently Asked Questions below. If you still need help please contact us.
ordering
how long does it take to process my order?
our TAT (turnaround time) is typically 10-14 days. if we are in a longer TAT period, we strive to notate that on our facebook page as well as the home page of the website! if you need something by a certain date, please feel free to reach out to me to discuss!
can I place a bulk order for my office/team/etc?
absolutely!! i would LOVE to help you out with these! bulk orders need to be discussed with me via email (inkandhoneycreative@gmail.com). once we have come to an agreement i will send you a mockup and a personalized invoice!
do you offer bulk pricing?
of course!! bulk orders need to be discussed with me via email - inkandhoneycreative@gmail.com. we will discuss bulk pricing based on your qty, shirt style, design, etc.
can you design me something custom?
i love customs!! if you need a custom, reach out to me on the contact page or via email at inkandhoneycreative@gmail.com and i can work on this for you!
shipping
where do you ship to?
right now we ship anywhere in the United States! if you need shipping outside of this area, please reach out to use at inkandhoneycreative@gmail.com so we can see if we can accommodate you!
how long does shipping take?
shipping time is based on the shipping carrier and location. once your order is shipped you will receive a tracking number so you can stalk your mailbox for your happy mail! please note current TAT before purchasing if you need by a certain date - or reach out to me to discuss!
how do I track my order?
once your order is shipped, you will receive a tracking number in your email!
returns & refunds
how do I return an item?
please see our return/refund policies at the bottom of our website!
can I return a custom item?
please see our return/refund policies located at the bottom of our website!